This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
FERJALSA SL is committed to protecting and respecting your privacy. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information you provide us: we receive and store information you enter on our website or give us in any other way. We use the information that you provide to reserve a room, process on-line purchase transactions, to reply to or take actions in response to your enquiries or requests, and to customize our services to your preferences. We also use such information for statistical and analysis purposes, to communicate news and promotions to you relating to Hotel Calle Mayor products and services and other products and services we think may be of interest to you, and otherwise communicating with you by email, mail, fax, phone or other means. We may also use such information as may be required to comply with applicable local laws.
Personal data you provided on behalf of another person: if you are entering data on behalf of another person, you warrant to us that you are authorised by that person to enter their personal data onto our system, and that the information is accurate and correct.
E-mail communications: if you provide us with your email address, we may email you promotional and marketing materials. We provide you with the option not to receive such promotional and marketing materials in each email sent to you. If you do not wish to receive such material, you may notify us by contacting our Data Privacy Officer at firstname.lastname@example.org. You will also receive an auto-generated e-mail confirmation when making a reservation on the Internet for stays at our hotel and occasionally from our reservation department for inquiries related to a booking you have made for any of our services and products.
Age limitations: Hotel Calle Mayor does not knowingly collect personally identifiable information from our websites from any person we actually know is a person under the age of 18. We may collect information from persons under the age of 18 as part of the guest registration process, but always with the consent of such person’s parent or guardian.
WHERE WE STORE YOUR PERSONAL DATA:
The data that we collect from you will be safely retain for as long as it is necessary to serve its purpose, or as required by relevant laws.
The protection of your personal data is very important to us. We have put in place reasonable security safeguards and measures to prevent unauthorized access and misuse of personal data but the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
USES MADE OF THE INFORMATION:
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To notify you about changes to our service.
If you are an existing customer, we will only contact you by electronic means with information about services similar to those which were the subject of a previous sale to you.
We collect personal data for the following purposes:
- Making a hotel reservation.
- Communicating with you to provide customer service and informing you about special offers or promotions.
- Legal compliance.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com.
If you do not wish to accept cookies in connection with your use of our website, you must stop using this website.
What is a cookie?
A cookie is a small data file that certain web sites write to your hard drive when you visit them. The only personal information a cookie can obtain is information a user supplies him or herself. A cookie cannot read data from your hard disk or read cookie files created by other sites. Cookies, however, enhance our web site performance in a number of ways, including providing a secure way for us to verify your identity during your visit to our web site and personalising your experience on our site, making it more convenient for you.
What sort of cookies does this website use?
1. Technical cookies
Technical cookies allow the user to browse a website, platform or application, and use the different options or services that these provide, for example, control web traffic and data transfers, access restricted parts of the site, record the elements used in certain forms, make an online purchase, subscription, or event, use security features, and store the content of audio or video files shared through servers and social networks.
2. Functionality cookies
We use functionality cookies to allow us to remember your preferences. For example, cookies save you the trouble of typing in your username every time you access one of websites, and recall your customisation preferences, such as language preferences, which regional edition of the website you want to see when you log in, etc.
3. Analytical cookies
Analytical cookies allow the website to track and analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or website services that we think will be of interest to you based on your usage of the website.
The data collected through this type of cookie is used in order to improve user experience, and allow for better service.
4. Essential cookies
Some cookies are essential for the operation of our website. For example, some cookies allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription entitles them to.
5. Google Analytics
How to delete and block cookies?
Cookies help you to get the most out of our websites. However, if you do wish to disable/block our cookies you can find further information at the links bellow.
Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.
- For more information on Internet Explorer click here
- For more information on Firefox click here
- For more information on Google Chrome click here
- For more information on Safari click here
- For more information on Opera click here
For more about cookies please go to www.allaboutcookies.org